Troubleshooting
- FAQ on Scan to Salesforce closure
- I can't log in to my Salesforce account on the mobile app. What should I do?
- I can't upload scanned business card data from the mobile app. What should I do?
- I got the error message, "Scan to Salesforce might not be installed in your Salesforce". What should I do?
- What do I do if I get an error when uploading scanned card data to Leads or Contacts?
- Why is no custom field visible in the Field settings?
- The org’s business card data that was in the Scan to Salesforce app in Salesforce has disappeared. How can I recover it?